Privacy Policy
Effective Date: 4th August 2021
At Xone Trader, we are committed to protecting the privacy and security of our institutional partners, website visitors, and users of our platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors of our website
- Institutional clients, partners, and prospects
Note: Xone Trader does not engage directly with individual retail traders. For retail account-related inquiries or data handling, please contact your respective broker.
2. Information We Collect
We may collect the following types of information:
a) Business Information
Company name, contact details, and business registration information
Contact person name, title, email, and phone number
b) Platform Usage Data
Login activity (for partner accounts)
Access logs, IP addresses, device/browser type
Interaction with tools and interfaces
c) Communications
Emails, forms, or requests submitted via the website or direct contact
Feedback or inquiries regarding integration, support, or partnerships
We do not collect or store personal financial data or end-user trading information for retail clients.
3. How We Use Your Information
We use collected information to:
Respond to partnership or integration inquiries
Provide support to institutional clients
Improve our platform performance, security, and user experience
Comply with legal or regulatory obligations
4. Data Sharing and Disclosure
We do not sell or share your information with third parties for marketing. We may share information with:
Our legal and compliance partners (if required by law)
Authorized service providers strictly for operational support (e.g. cloud hosting)
5. Security
We implement industry-standard safeguards to protect your information, including:
Secure encryption
Access control
Regular security monitoring and compliance reviews
6. Data Retention
We retain business contact and communication records for as long as necessary to:
Provide our services
Meet contractual or legal requirements
Improve operational performance
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your information
Request correction or deletion
Object to processing
File a complaint with a data protection authority
To exercise your rights, contact us at: support@xonetrader.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Continued use of our services indicates your acceptance of the latest version.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Xone Trader
support@xonetrader.com
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Xone does not offer investment recommendations or provide financial, legal, or tax advice.
Xone is a software development company and does not engage in investment, brokerage, or custodial services.
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